Reviews of Haybrook Estate Agents in Gleadless
- Reviews
- Testimonials
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I called Haybrook on Friday 17th August, and later Charlotte called in on the way home to drop off the information pack about selling our home, She kindly had time for a cuppa explaining the process without going into too much detail, We found her very helpful and friendly and has a very reassuring manner. Today Steven called in providing us with information on how things will be progressed including agent and Solicitors fees, as well as the a valuation of our home which we are very pleased with, also saying if we had any queries or needed any help then not to hesitate by calling the Gleadless office. We also found him to be very helpful friendly and acted in a very professional manner. Thank-you and regards, Beverley and John Duffy
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very pleased with service provided by the staff, it has been a difficult time for us having to sell our parents property, Steve and the rest of the team have treated us with the upmost respect after our loss. Steve's is very professional and his video of the property was really good. All the team are keeping us informed of the progress regularly. thank you Gleadless
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The whole team were very professional throughout and made the whole experience as pleasant as it possibly could be. I dealt with Kelly and Joanne who were both very helpful and friendly. Everyone I have spoken to, be it in branch, or over the telephone have gone above and beyond to help and push forth the sale.
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Joanne, thank you for your kind words and many thanks for all the work carried out to achieve the exchange.I have to say that though the process was not easy and, at times all members of the Gleadless branch were excellent with the work carried out and the assistance provided. From Kelly, who gave me the original valuation, through Mel and Katie, who both helped me with the viewings to Richard, who advised and sorted my mortgage, everyone was so professional and very reassuring in their application to the job. I must however, make special mention and give thanks to you, Joanne, you worked endlessly to ensure that the sale was progressed, despite some very difficult times. I am very appreciative of your work to enable the sale to reach the exchange stage.The standard of service carried out by the Haybrook staff was first class and I would not hesitate in recommending them for future business.Thank you once again for all the help given and I look forward to speaking with you again soon.
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Haybrook were very helpful in dealing with all sides of our purchase. They liaised with the sellers and ourselves to help get us into our new home as quickly as possible.Special thanks to Joanne and Sue who were cheerful, reachable and informative at all stages of our conveyance.I would happily recommend the Gleadless branch of Haybrook to anyone wishing to buy or sell in the area.
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We made it! I left a thank you card and a bottle of Prosecco for you and Mel at the Gleadless branch on Friday; so a particular thanks to you both. For Mel's brilliant service at the beginning of the process with the viewings and for your persistence and help over more recent weeks. A particular thanks to Kelly also for her help right at the very beginning. I've got to add that I felt very looked after throughout the sale and certainly felt as though you all considered my circumstances so that I was given an individualised service. I would highly recommend you to family and friends and would certainly consider using Haybrook in the future.
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Thank you so much Mel, there's no way that this purchase would've gone through without your 200% commitment, skill, patience and dedication.You have been utterly amazing.As property investors we truly wish that more estate agents were able to understand how we're trying to help people out and give win, win resolutions.Bye for now, and thank you once again for all your hard work on this sale
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Selling a house can be a very stressful situation, particularly when a quick sale at the best possible price is required. This was the situation my mother found herself in after being admitted into a nursing home on a permanent basis after having a spell in hospital as a result of a nasty fall.On contacting Haybrook I was immediately offered a free valuation and a visit was arranged by Kelly of the Gleadless branch in Sheffield. Kelly was very professional in her explanation of the Haybrook approach and she gave me extreme confidence that the house sale would be concluded in a timely manner.From there I mostly dealt with Melanie, senior negotiator, once again of the Gleadless branch, and then latterly Joanne, senior sales advisor, as the sale progressed.Haybrook, and particularly the people mentioned above, provided an excellent service at all times. Haybrook arranged all viewings and negotiations, keeping me informed throughout the process, helping me with my queries and any concerns I may have had.Ultimately, the house was sold at a price my mother was very pleased with, and within the timescales Kelly first indicated.My mother and I are very happy customers, and have had no hesitation in recommending Haybrook to friends and family.
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Dear Melanie, I'm really happy that I'm close to finalising this purchase. I am also really pleased with the service provided by you and your colleagues. Thank you so much for your help and for such a professional job. I recommended Haybrook to my friends and, in fact two of them are currently in the process of buying houses from you. Thanks again.
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Mel, just a quick note to say thanks for the service you provided for our recent purchase.From your booking of our first and second viewing; which were both promptly on time, to the constant updates throughout the conveyancing period. You displayed a very professional and pleasant attitude constantly.I would be certain to recommend Haybrook to anybody I came across who are considering selling their property.
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Rebecca, I just wanted to say that I have bought and sold more than 9 houses in the last 15 years and during that time had lost all confidence in both estate agents and solicitors until I dealt with you and your colleagues at Haybrook. You were there all the way and added that personal touch that I have not experienced in an estate agent before. I never felt uncomfortable telephoning you for information or an update. You were never made to feel like a nuisance, although I am sure I was once or twice! My sister and mother also commented on how nice and friendly you were when they came to the viewings. I truly thank you for all of your help and will not hesitate in recommending both your and Haybrook services to my friends, family and anyone else thinking of buying or selling.
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I decided to choose Haybrook to sell my property as they had a good knowledge of Gleadless Valley and seemed to have sold a lot of properties in the area. I found Mel, who handled the sale, to be friendly and approachable and happy to discuss any queries. She was very professional and I valued her advice. She kept me informed on a regular basis about viewings and made sensible suggestions about what I could do to help progress the sale. Although it took longer than I had expected to achieve this sale she managed to negotiate a very good price for the property in the end which I thought was great. Thanks again for all your help, you were great.
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Mel, Amy and I would like to thank you for your support in helping us find a new home, Your commitment was clear from the outset and once we explained our circumstances you were quickly able to suggested a range of suitable properties. As soon as we found 'the one' your support helped us to complete within 4 weeks; a very tall order. I was particularly impressed that you dealt directly with my solicitor, further speeding up the process, keeping everyone updated and enabling fast completion. Again, Mel thank you so much.
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The property was on the market less than a week. Rebecca and Kelly were very helpful at offering advice in how best to present the property. The promotional material made it stand out against rival properties. I was amazed at how quickly viewings were arranged and a sale was achieved. Mel handled the offer from the vendor and I was delighted when she called me to say that she had achieved a sale price in excess of the asking price. From start to finish everyone at the Gleadless branch were excellent, with updates and finding ways to ensure the sale completed as quickly and smoothly as possible. The aftersales service was first rate, I always felt that the process was being managed efficiently and in very capable hands. Rebecca, Sue, Mel and Kelly have extensive knowledge of what sells in the area, which type of buyers are looking in an area and how best to achieve an efficient sale at the best price. In addition they are a total pleasure to work with. As far as I'm concerned they are the premier agent and branch in the area. I'd recommend them to anyone wishing to market a property for sale, and they would always be my first choice.
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Rebecca, thank you for all your help completing this sale.Your help was invaluable and we were impressed with your timely and helpful advice and inputs. Your customer care was also excellent.Based on our experiences we would certain recommend Haybrook to all our friends and family
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Mel I just wanted to say that you have been fantastic; you have supported us all the way through with thee good, the bad and the ugly! We were first time buyers and had no idea about buying our own house. Thanks to you we now have a house we call our home I would definitely recommend you and the team to anyone; In fact I already have.So much support, time and patience for us, we never felt like anything was too much. You went above and beyond for us and for that we will be forever grateful.
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Dear Mel, I am so pleased with the completion of my house. May I just take this opportunity to thank you for your first class customer service. Each stage of the process was dealt with very quickly and in such a professional way; nothing was too much trouble for you I would highly recommend Haybrook without hesitation; once again thank you and the team.
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Rebecca, Lee the girls and I would like to say a massive thank you. We love it here and must admit we were getting worried we wouldn't find anywhere on our budget. Your customer service was outstanding and out shone all the other estate agents we dealt with this summer; not one of them gave us the friendly service you did. I felt like I could approach you on anything and your response was very speedy also. Thank you very much for all your help.I have already recommended you and your company and wouldn't hesitate to sell or buy with you again
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I would just like to say that the service I received from Haybrook at Gleadless has been excellent from beginning to end. Everyone has been so helpful and patient with all my telephone calls, questions and queries; nothing has been too much trouble. I would recommend Melanie, Kelly, Rebecca, Sue and all the team. The service is second to none. Thank you once again, Gill Robinson
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Mel, I just wanted to pass comment relating to our satisfaction with the service given to us by Haybrook throughout the recent property purchase.My daughter and I began house hunting in Sheffield this year. We viewed several properties which were listed with a range of estate agents, but were struck by how helpful Mel of Haybrook was during viewings. Her knowledge of the local area was extremely helpful to us in drawing up a short list of properties, and we were very grateful to her for her patience when we returned for second viewings of these houses.We made offers on three houses, and again appreciated Mels support and advice as we received the responses to these offers.Once our offer was accepted, we were passed over to Joanne who was to guide us through the actual purchase. We found Joanne helpful and patient, answering our many questions and liaising on our behalf with the vendors. Unfortunately, in spite of the fact that I was a cash buyer and the vendor did not live at the property, the process of completing the purchase was far from straightforward and we were incredibly grateful for Mels ongoing support and advice. From the acceptance of our offer to the completion of the purchase in September, we really appreciated the support given to us by the staff at Haybrook estate agents, particularly the help given by Mel. I would have no hesitation at all in recommending the service given by Haybrook estate agents.
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Hello Rebecca, I just wanted to say thank you so much for your great service and help with our purchase recently. Being first time buyers in the UK it was all very new & daunting for us but your help and professionalism was much appreciated and now that we have the property you have made us feel more happy than before. Many thanks again.
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Sue, I just wanted to give you some feedback with regard to the service that we got from Mel during the process of selling our house. She has offered great customer service and she has always returned phone calls and emails very promptly. Mel has been extremely approachable and has offered a very personalised service. Overall she has been a pleasure to deal with and I would highly recommend both her & Haybrook. Thanks very much again.
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Dear Haybrook, I completed the purchase of my property and would like to leave feedback on my experience dealing with the Gleadless, Sheffield Haybrook team.Rebecca Kay was the agent dealing with my interest in a number of properties in the area over the last few months. I found Rebecca to be professional, polite and easy to work with throughout the process.There were also two occasions where I almost lost the deal due to the mortgage offer in principle I had been provided with, and also when the lender undervalued the property.Rebecca was fast to respond and assist me in both these tricky periods which allowed me to resolve the issues and complete the purchase. I would also like to thank Mel and Sue who assisted me while Rebecca was out-of-office.I hope to deal with Rebecca again in the future.
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Mel, I am so sorry I missed you today, I was hoping to thank you personally for all your help. Today has been a very, very exciting and emotional day, as I'm sure you understand. After years of saving and working hard and, what feels like months of waiting since I made the offer, I finally have my house! And it's amazing, it's even better than I remember from my viewing with you. I am so happy with it.As for how I found the service from you; I would like to say that you were brilliant from start to finish, and I can't praise you and all the other guys at Haybrook, highly enough. You were patient and kind and showed me round so many houses, this year and last. Your help and advice was invaluable in helping me find my dream house. I would recommend Haybrook and you personally, to anyone who was looking for a house. You and your colleagues made everything go so smoothly and easily from start to finish.Once again, thank you so much for all you did for me, I will never forget it.
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Dear Mel, the service you provided for us when we sold our property was excellent. You were always very knowledgeable and up to date with our sale, courteous and helpful. As you were so good at your job we recommended you to a friend of ours, and I believe that house is also now sold. Carry on the good work Mel you're a star. Many thanks
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Mel, I cant thank you enough for all your help with the sale.After my experience with the previous estate agent, I was quite apprehensive about putting my house back on the market, but found all the staff at the Gleadless office incredibly helpful and reassuring whenever I needed anything. Taking into account my property had been on the market almost 18 months prior to appointing yourselves to deal with the sale; I could not believe that Haybrook sold it within a few months.Thank you again.
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Melanie, we are very grateful for your work on helping us purchase our house. It was a pleasure to work with you and your team; your willingness to act as a go between with the seller and their solicitor was invaluable and really helped move the sale along. It was a great help having you involved because I think it both speeded up the process but also helped it move smoothly. Even though you were not acting on our behalf it felt that you understood our needs and helped iron out those problems that were causing us all a problem.If we were selling in the future we would have no hesitation in contracting you to be our agent. So thank you.
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Rebecca, firstly just want to say a huge thank you for everything you have done for me and Ryan on the purchase of our first home.We cannot thank you enough for all the hard work, confusing conversations, negotiation and dedication you have done towards us getting the home of our dreams. Your manner and enthusiasm has not gone unnoticed and we are extremely happy with your customer service. Please would you forward this onto your manager so you get the recognition that you so truly deserve. Again, a massive thank you.
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Mel, just a short note to express my thanks for your assistance in the recent purchase in Sheffield.Youre all round professionalism, including your prompt responses throughout made the whole process stress free. As such, I would have no hesitation in recommending you and your branch to friends and colleagues.
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We just wanted to say that we really appreciated the service provided by you Mel, which was fast, helpful and with good communication. Especially as were foreigners it could be quite tricky, but thanks to your work the purchase process went through easy and steadily, and now we have the house.So again, this is to express my gratitude to you.
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Having a property sourcing and lettings agency, we have bought over 20 buy to let houses in the past two years. The majority of the properties we have bought have come from the Haybrook Gleadless branch, where we deal with Mel who always goes the extra mile for both her vendors and her purchasers. We have always found her to be the most helpful and accommodating agent that we deal with across all Sheffield agencies.
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I am really pleased that I selected Haybrook to sell my house as the service I received was excellent.All the team members I met or spoke with on the phone were knowledgeable about the area, friendly, competent and very efficient. They responded quickly to any queries I had.
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All team members were very helpful and highly competent and the service provided was exactly as promised. I consider the agency to be professional and effective and would recommend them to anyone selling a property. I am glad that my son and daughter-in-law recommended them to us.
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I just wanted to say thank you for your help and support throughout this whole process. You guys (and you in particular, Rebecca) have been an absolute godsend with me being so far away and unlike other agents I wont mention you have been so proactive, friendly and trustworthy which has meant managing the sale from Nottingham was much easier. If I was local I would come in and thank you personally as feel like I know you with us speaking so much. I would not hesitate to recommend Haybrook to my friends based on the fabulous service I received from you. And just for the record, if we had decided to keep the house or if anything went wrong with the sale, based on the service you provided I would have given the full service for rental to you guys as you restored my faith in estate agents.
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You did amazingly well to get the attention and offers. You made me aware of all visits, offers, interests and updates. I was a hard person to deal with and you always had time to chat. I would defiantly recommend you to anyone I hear selling a house and also advised my dad, who is now thinking of moving up to give you a call when he decides to buy up here. I am extremely grateful for all you have done for me over the past few months and will pop in to say thank you personally.
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Mel, thank you for all your help with selling my late parents house, it has been a very emotional time but you have been so caring, approachable and understanding throughout. I have had regular updates from your office and have been kept informed all the way Thank you.
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Joanne, I just wanted to send you an email to say a big thank you for all the help you gave me when selling my house. Especially the amount of ringing round you did chasing people due to the urgency to complete on the property. You were such a big help and I just had to say thank you
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Thank you to the staff at Haybrook in Gleadless for the marketing and selling my property. I moved in to my new home last week, and am very happy there. Haybrook are still involved though, as I am in the process of purchasing the property I am currently renting, although this is being handled by your Banner Cross branch, who have also been very helpful, so thanks all round.
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Mel, thank you for all your support during my recent house sale. I have found you, Joanne and Rebecca to be very helpful during that time. I wish everyone at Haybrook all the very best for the future. Thanks again and my regards.
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Very helpful and also very informative, you did a lot of phoning around for me which I greatly appreciated - Thank you
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The service that I received from both Mel and Richard was very efficient and very concise. Anything that I wanted to know was explained to me in great detail and I was always called back quickly whenever I left a message
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A great service, many thanks to Rebecca for finding my house for me, I am sure I gave her lots of stress but she remained professional to the end. Great correspondence and many thanks to Haybrook
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As a first time buyer I have found all of the team and especially Mel to be extremely helpful. Everyone was so extremely helpful, knowledgeable and very hard working. My sale completed really quickly and ran very smoothly thanks to the team at Gleadless
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I had a very good service with Gleadless Haybrook I was really impressed
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An excellent service, everyone was very very helpful, always guiding me through the process, so thank you very much
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I have found the Haybrook staff to be very helpful and friendly at the Gleadless office. They helped guide me through every step of what to me was a very daunting process
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I purchased my new home through Haybrook in Gleadless. All of the staff there were very friendly and helpful, all were pro-active in dealing with my many enquiries. This service really helped make the buying process a very smooth process
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I have found all the staff at Haybrook to be very helpful and friendly at the Gleadless office. Everyone guided me through the process each step of the way of what otherwise would have been a very daunting experience
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Although moving is a stressful time Mel was very helpful in helping me to find my new home - Thank you
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The girls at Gleadless have all been so very helpful and they have always kept me up to date about the progress of my sale, I would definitely recommend them to friends and family
