Reviews of Haybrook Estate Agent In Crookes
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I found the young Ladies at Haybrook Crooks to be very professional, helpful in every way, they could not do enough for me, without there help I would not have been able to complete the paperwork, Keep up the good work Ladies. x
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Being a past customer of Haybrook and being very satisfied with the service received, I decided to engage them again. Christina, manager at Crookes, provided very professional guidance throughout the process and consequently the property was sold very quickly.Jenny provided excellent support throughout the process. A special thank you to Lola for all the hard work in chasing and progressing all parties involved, throughout a very difficult and complicated sale. It was reassuring to know that someone with determination and tenacity was working for our best interests at all times. I was kept fully informed at all times and everyone at the Crookes branch were very helpful, professional and supportive.If I am in need of an estate agent again in the future, I will not hesitate to use Haybrook again.
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A great service; friendly, polite and very efficient. I would highly recommend this branch to others selling their homes in the local area.
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I so appreciated that all members of the Crookes team offered their very best efforts throughout this transaction.
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All the staff at haart Crookes deserve a big pat on the back. Throughout the entire sale, we were kept fully informed of all progress and we think that the presentation of our property was a key factor in such a quick sale. We would like to send our thanks to all involved, a great job done.
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I had been meaning to pop in at some point to drop off a letter thanking Haybrook, particularly certain people for their input during the process of buying the house. Having never bought or sold before, it's not an area that I can really make any comparisons with, but I have to say, it felt very smooth and I felt very happy with Haybrook during the process.I did want to mention Becky in particular, as she was a real pleasure to deal with and was so polite, friendly and helpful throughout.In addition, I am very grateful to Lola for the work she did in chasing each of the solicitors. It seemed on a number of occasions that she was passing information to me ahead of my own solicitors. It was good to know that she was so on top of things. Thanks again.
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Dear Jennifer, I just wanted to say thank you for sorting it everything and also for all your professionalism and help. I would also like to single out Lola, who was exceptionally patient, tenacious, friendly and supportive throughout.
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The experience I had with Haybrook was a very positive one and, after some pretty diabolical experiences with estate agents previously this ishigh praise indeed!Overall I felt that the whole team really cared about my sale and worked hard to see it through despite several major setbacks, I did feel likeeveryone involved was on my side and was so pleased when it finally completed.I felt you Jenny, Lola and Becky gave it your all, to see it though and dedicated time and effort into the sale, without which, perhaps the house wouldn't have sold as it was a bit of a unique property. I appreciated Christina stepping in when things started to potentially unravel with the buyer and therefore felt confident that my sale was taken seriously and wonder if this may indeed have saved the sale.You ladies in the Crooks office make a good team and I felt respected and was dealt with in a professional and courteous manner. You're all very friendly too, which goes a very long way.In all honesty, this is the first time I've had an overwhelmingly positive experience with an estate agent, following many negative examples in the past and therefore, I'd have no hesitation using Haybrook again!
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Haybrook were very good throughout they ensured that the (sometimes very difficult) process continued to move forward. Lola was very helpful on the phone and went out of her way to press Watkins and Gunn into action. I was always promptly informed of any developments and felt that Haybrook were doing all they could to ensure the move went smoothly.Thanks to all involved.
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The experience with Haybrook was very good, I would definitely use them again and also recommend them to family and friends. My thanks go to; Rebecca, who conducted the viewing, let me look around the property freely and was very friendly and polite.Jennifer assisted with the negotiation and my offers to the vendor and provided responses very quickly, she helped out when I needed to access the property to investigate issues from survey, was professional and courteous.Christina assisted me efficiently with the negotiation process over the Christmas period when Jennifer was on holiday.Matthew who assisted with my financial qualification; quickly and efficiently.Lola, kept me up to date on the sale progress with weekly or bi-weekly phone calls, really helpful, friendly and polite. I'm going to miss her calls.
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Just want to say many thanks for your fab service over the last few months. You have chased up regularly and kept in touch with any news. The service was second to none and you also went way and beyond to chase things for us. We would definitely recommend you to friends and family. Also please pass on our appreciation to Becky and Jenny and Bradley.
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Haybrook worked very hard getting my house sold and regularly communicated all progress. You secured a good price for my property and I was very pleased with the service you provided for me. Jenny handled the negotiations with my buyers and did a very good job supported by Lindsey .When you took over the process Vanessa you ensured the sale was achieved and always gave prompt communication. I found you very approachable and always worked really hard right up until completion.I would have no hesitation recommending Haybrook, you and the Crookes office managed by LindseyThank you for selling my house.
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Massive thanks to Jenny, Adam, Becky and Vanessa for their friendly, professional and efficient handling of my mums property. From the outset my choice of which agent to use was obvious, Adam was informative and knowledgeable. The girls in the office got back to me when they said they would and Vanessa, what can I say, the patience of a saint.I wouldn't hesitate to recommend.
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I found the Crookes branch of Haybrook very efficient. We initially marketed the property with Haybrook in January and then took it off the market. The positive attitude we received when we did this and the fact that we were not made to feel awkward in any way, because of this. we did not hesitate to remarket the property with Haybrook again in August. We have already recommended Haybrook to a friend. Who also used Haybrook last year and you subsequently sold her property. I found Jen at the Crookes branch very helpful. In particular, Vanessa has been extremely efficient and very helpful. She has explained everything every step of the way and makes you feel that you are her number one priority. She offered a lot or reassurance when there were problems with the chain in November and was even available on her day off. She is excellent at her job and I believe that without her as a negotiator we may have lost the property that we wanted.
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Vanessa, we're moving everything into the new house now, so I thought I'd leave some feedback for you, before my computer gets boxed up!We were both impressed from the very start with Haybrook, the staff in the Crookes office were friendly and enthusiastic and offered good suggestions for properties to look at. We had no trouble arranging viewings at convenient times, and we were especially impressed by Beccy, who showed us round 5 properties in total. She was very informative and had a good sense of humour which made the whole process fun.We would like to thank you personally for your proactive approach, which made the whole completion process move along quickly, despite our solicitors and saved us a lot of money on rent.In summary, thanks to the whole team and we would definitely use Haybrook again.
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Just like to say Haybrook have been very helpful in our purchase. Vanessa made sure that we were kept up to date with all the latest developments and was very helpful in our negotiations for a completion date. They have made the whole process, from start to finish, as easy as possible and I am delighted with their work and would definably use Haybrooks again.
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Dear Haybrook team, it was a pleasure working with you whilst selling my house in Sheffield. Your team was very hardworking, informative, helpful and up to date. My house was sold in a very reasonable time and exactly on asking price. Everyone has been excellent including Linsey and Vanessa. I would happily recommend you to everyone and hope that you will keep up your standard.
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Vanessa, just to say many thanks to you as the service was indeed excellent. You were always there to help and you also responded whenever we required any assistance. We would also like to thank Jenny of the Crookes branch as she was also most helpful. We would indeed recommend Haybrook to friends and family Many thanks once again.
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Vanessa, I just wanted to say thank you once again for all your kind assistance, both yourself and Lynsey have been a joy; very helpful, thorough and responsive throughout the whole process. You have always responded and replied promptly and I would definitely recommend Haybrook to friends and family. Many thanks
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We are extremely happy with the service Haybrook provided throughout the sale of our house; from the initial first visit through to Vanessa calming my partners worried brow with kind words with a professional and thorough attitude. No matter how stressful things became Vanessa was always in contact, always professional and explaining the facts as they were, not how they appeared to be with her warm and reassuring manner. Vanessa helped save many sleepless nights. Many thanks.
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Haybrooks, especially those who work in the Crookes office such as Vanessa and Adam have been fantastic with my sale from start to finish, especially given that I wasn't in the country at the time. Their help was invaluable, and when problems arose they were quick, efficient and useful in their assistance. I would definitely recommend in the future; thank you again for all your help
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Dear Vanessa, many thanks for all your help with the purchase. We are very grateful to you personally for all the help you gave in keeping the purchase on track. We particularly appreciated your timely follow up of the various stages and keeping all sides informed. Thank you also for your professional and friendly manner and sense of humour at times. We can't deny that it was a very stressful purchase for us and still don't really know why that was the case.We must also thank Lynsey who dealt with this initial enquiries and Jenny for regularly answering the phone and passing on messages.Most of all we appreciated your regular updates and keeping to promises/ deadlines along the way. Thanks very much.
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Vanessa, just want to say thank you. All the staff have been very friendly and extremely helpful especially yourself and Jenny. We have really appreciated the weekly updates and have received a very quick and efficient sale and we would definitely recommend Haybrook in the future, many thanks.
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From our initial meeting with Haybrook through to completion we had excellent service from the Crookes team. When valuing our property Adam spent over an hour looking round our home in order to give us a completely accurate valuation. Even though Haybrook weren't the cheapest estate agent that valued our property we decided to go ahead due to the keen interest shown by Haybrook and Adam. During the selling process we were particularly impressed with the willingness to support us with viewings. Both my partner and I work full time and would have found it very difficult to accommodate viewings without the support of the Haybrook team. Once we had sold were kept up to date by Vanessa on the progress of both our sale and also our purchase. Due to holidays we needed to complete in quite a tight deadline; Vanessa was absolutely key to ensuring that this took place, even making calls to our solicitors to chase outstanding issues on her day off. All in all our experience with Haybrook was incredibly positive; I have already recommended them to our former neighbours in Crookes who are looking to move next year.
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Thanks to all at Haybrook for all your help over the last few weeks. Vanessa, you have all provided a fantastic service and have indeed always been there for help and advice when I have needed it. I would definitely recommend Haybrook to all our friends and family. Many thanks again.
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Lynsey was very good and kept us fully informed at every stage of the process. All the staff were helpful and nothing was too much trouble As a family we have used Haybrook 4 times in as many years and the service has been exceptional every time. We would always recommend them.
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Vanessa, thank you so much for all your help and support. You were drawn into a difficult time in my life but helped with your kindness and understanding. I was not looking forward to letting go but things have been put in perspective and, with your advice and understanding I realise no one can take my memories and you managed to get the sale through which was a difficult one. You always have been happy to help and even responded in the difficult times on your day off, which we really appreciated. The service was beyond my expectation and we cannot thank you enough and if we need an agent for buying or selling again, it would most definitely be you that we come too. We would always recommend you as an agent. I really hope the purchaser and his partner have a happy life in the property as I did. Thank you again
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Dear Vanessa, I would like to say that the service and interaction I have received from Haybrook have been excellent. You personally have always been on the case and on the ball. You have always been available to talk and have given excellent advice. You have also been excellent at communicating between the vendors, the vendor's solicitors, my solicitors and me and, you have been very prompt with chasing things up and chivvying people along to ensure the transaction went ahead smoothly. I am very pleased with the service provided by Haybrook and you would be the first people I would consider for any future house buying and selling business.
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Vanessa, thank you so much for all your help and support. You were drawn into a difficult time in my life but helped with your kindness and understanding. I was not looking forward to letting go but things have been put in perspective and, with your advice and understanding I realise no one can take my memories and you managed to get the sale through which was a difficult one. You always have been happy to help and even responded in the difficult times on your day off, which we really appreciated. The service was beyond my expectation and we cannot thank you enough and if we need an agent for buying or selling again, it would most definitely be you that we come too. We would always recommend you as an agent. I really hope the purchaser and his partner have a happy life in the property as I did. Thank you again
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Dear Lynsey, just a note to say a big thank you to everyone in the Crookes office for all their help and advice whilst selling our property for us. It wasnt an easy sale but we got there in the end. Thanks especially to Vanessa for the way she chased things up and kept us informed. We are very happy and will be recommending your services to others.
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Vanessa, we would like to thank you and your colleagues for all the hard work and effort that you put into assisting us with our purchase in Walkley. We all know that through no fault of Haybrook, that the exchange and final completion was a drawn off affair, but we got there in the end. We have been very impressed by you especially, in the fact that you kept us informed every step of the way, even though you weren't really acting directly for us, but for that of our vendor. We hope that they are also happy now that they have finally managed to move. Please pass on our thanks for how clean they left the property. We will definitely be coming back to you in a few years time, when Rheanna completes her PhD and wants to move on again.
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Vanessa, I would like to say how fantastic the experience we have had with Haybrook has been; from Lynsey coming to value the property after we had made the decision to put it on the market, she made us feel at ease at a point that we were both very nervous. Adam who took the amazing pictures that made the house look great and resulted in so much interest and we were able to sell so very quickly. Then a huge thank you to you and Jenny who took my panicked phone calls and nervous breakdowns with kindness, compassion and complete professionalism and helped us through the process and its complications. The weekly updates have been invaluable to guide me through a process I have not done before. Everyone who I talked to has been fantastic Thank you so much to all of you. Please use my comments as I would recommend Haybrook to everyone that wants to sell their home, you have all been amazing. Thank you once again.
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Dear Vanessa, I am very happy with the experience and service provided for me by Haybrook, when they sold my house in Sheffield. I would certainly recommend them to anyone seeking to buy or sell their propriety. I am particularly pleased with Vanessa Short for her professionalism, support and guidance during the process of the sale.
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Vanessa, we have found the service at Haybrook to be fantastic. All team members who worked with us were really polite, friendly and helpful, Adam, Lynsey, Jenny and yourself and we were always kept fully update to date.
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Dear Lynsey, many thanks for the update I'd also like to mention to you, as branch manager, how very impressed we have been with both Vanessa and Emily throughout the purchase process. We have been kept completely up-to-date throughout, all responses have been prompt and accurate.
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Good morning Vanessa. Today's the day so fingers crossed. Vanessa, you and Lynsey have been so helpful sorting things out for me. I am particularly pleased at the way you all knew who I was and property involved when I came into the office. You always knew where things were and told me each week was a great help.I know I get cross with any inefficiency but you all coped with me very well. I am more than happy with all of the Haybrook staff, thanks to all.
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Vanessa I have been really pleased with the support that we have received from Haybrook during our purchase recently. When I have spoken to you, Emily, Jenny or Lyndsey you have found out the information and come back to me as quickly as possible. The regular information and updates have really helped my wife and I through the process as this is our first move in 39 years. We felt that you were a really good source of information about what was happening. All of you at Haybrooks have been very cheerful, pleasant and chatty; we did not just feel that you were dumping the information on us. So please pass on our thanks to your colleagues. Plus when I think about it, it was Adam who came to value our house was very helpful, made useful suggestions and was very approachable. I would certainly recommend Haybrooks to friends and family.
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Dear Vanessa, as I have stated previously the service provided by the Crookes office was exceptional. We were kept informed at all stages and supported with the process. Lynsey and Vanessa were very good at guiding us through the timescales and co-ordinating the solicitors. We have used Haybrooks 4 times now and you have never let us down. Thank you for your service.
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Dear Vanessa, I would like to thank you for your huge support during my recent purchase.We had some unexpected difficult issues during the purchase process and without your professional attitude and service, it would have been impossible for us to get this property in short period of time. You always communicated with the solicitors, the vendor and us regularly. Whilst you handled the case, I had nothing to worry about.Hope to buy another property from Haybrook in Crookes Office soon. It is absolutely my first choice.
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Dear Lynsey, Vanessa and Adam A very special thank you to all at this was a very emotional time for us. You have dealt with the sale of my mums house with both empathy and professionalism. Many thanks for this and I will not hesitate to recommend you all to others and, to use you in the future.
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Dear Vanessa, we are really pleased that contracts have finally been exchanged and thank you for your patience in this matter which we know has been as frustrating for you at times as well as ourselves.I would like to confirm that we have been very satisfied with the service that Haybrook in Crookes have provided to us, not only in the sale of our house, but also in the arrangements for our purchase, to ensure that the whole process has been overseen throughout. We have found that Haybrooks have been efficient throughout; from the initial valuation and preparation for sale up to exchange of contracts. We have been impressed with the level of communication throughout by you and you have ensured that we have been fully informed as to each step of the process and provided with feedback where necessary. This has helped ease the inevitable stress that comes with buying and selling a house.
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This to say thank you especially to Vanessa for the superb job you have done marketing, selling then progressing the sale of No 25. Importantly, you treated the tenants with care and respect which was much appreciated by them.We chose you because your rep made clear from the start what a full service you gave. The impression was that of a professional organisation.You clearly priced the house correctly. And as I have already said the progressing carried out by Vanessa together with the provision and management of the house-clearance company way exceeded our expectations. Thanks again and wishing you ongoing success.
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My sincere thanks to all the staff at the Crookes branch for the successful sale completion of our terraced house. The sale agreement came surprisingly quickly. The post-sale period involving the buyer and her solicitors was at times frustrating but Vanessa stayed on top of the situation at all times and I particularly appreciated the weekly calls to inform me of progress or otherwise. My experience, from Adam's valuation through Lola's handling up to agreement and Vanessa's and Lyndsey's pre contract thoroughness and application, was extremely agreeable and I would recommend Haybrooks to others.
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I just wanted to drop you all a line to say thank you very much for all your help in the sale of our property and the purchase of our new property.Adam was very good in getting the property to market and guiding us through the procedure. Lynsey and the other staff were great during the selling phase, taking care of the majority of the viewings as we both work, and keeping us informed of all offers and comments. And many thanks to Vanessa for hurrying everyone involved, especially solicitors, due to the tight timescale imposed on the move by our buyer but ignored by her solicitors.Deb and I have been very happy with the service the Crookes Haybrook team provided, and wouldn't hesitate to recommend you.
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Vanessa, buying my lovely little house through you was a pleasure. All the staff were friendly, professional and responsive and you in particular were very helpful in sorting out those final issues with the keys and furniture and calming me on completion day when my buyers solicitors were extremely trying.I would like to thank you all for your help along the way and I am very happy to be living in Crookesmoor opposite the park and waking to a very loud dawn chorus every day.Best wishes to you all.
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The whole team right through from initial valuation through to completion really were excellent. I was impressed by how frequently they kept me updated and also how sensitive they were to my busy working day. They were able to communicate and update without the requirement for me to constantly call or write back. All in all a very pleasant and stress free process. Thank you.
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Vanessa, everything is going really well and just wanted to say I was extremely pleased with the service you provided, everyone else I spoke to at Haybrook was fantastic and you really took the time to answer any questions I had and explain things in full. Being a first time buyer is a daunting experience but you really helped, so thank you.
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Adam and Vanessa, just a note to say thank you for all the help that I have received from both of you. I am really grateful for all the efforts you made on my behalf. I will happily recommend Haybrook to my friends.
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A special thanks to Vanessa for her hard work and help in getting us to completion on our purchase. It is much appreciated.
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After we decided to sell our house we visited several companies trying to select the best. We were impressed with Haybrook at Crookes as they seemed to care more than the other agents we approached. We believe they did an accurate valuation of the property and were aware of its potential. Everything went well after we signed up, with offers right from the first week.Unfortunately, when we were ready to exchange contracts our buyer pulled out. We restarted the process and Haybrook really did well identifying potential buyers and helping us to a successful sale.I am happy with all involved and particularly with Vanessa and Lynsey for their communication while we were out of the country. I would strongly recommend Haybrook to friends and family.
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A very professional friendly service was given that we would recommend to all. Lyndsey and especially Adam were very helpful and always extremely polite Thank you.
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Thank you so much to Vanessa and everyone at Haybrooks Crookes for getting us to where we are today - hopefully exchanging as I speak! Thank you for your patience, chasing and regular updates. Youve been very organised and efficient.
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Thank you so very much for all your help and commitment with the sale of our property. All in all we have been extremely happy and impressed with the service we have received from all the staff at the Crookes branch, and especially Vanessa. We have been constantly informed of any progress during the sale and completion of the property and would definitely use Haybrook again for any future house sales.
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All my dealings with the Crookes branch were excellent. All your team deserve praise, with a special mention in particular for Vanessa Short. She made regular phone call updates along with voicemail or e mails if I was unavailable to keep me informed up to the time of completion.
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Vanessa you consistently provided a professional and calm playback of what was going on. I felt that I was in safe hands.Haybrook delivered on selling the house quickly and, considering that it was listed over the Christmas period and to the price that I had been advisedI was kept regularly informed of the state of play, always putting a positive and reassuring spin on things.
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Having exchanged and completed my sale I am now in a position to offer a perspective thought on the sale of the property.I have had an excellent experience with Haybrook having found them to be helpful, supportive and communicative throughout the process. I would recommend them without reservation to anyone thinking of buying or selling in the Crookes area.In particular I found Lynsey at the beginning and Vanessa at the end superb in dealing with firstly, a difficult negotiation and secondly, an appealing performance from my solicitors.I would not hesitate to recommend Haybrook to others and indeed I would seek to use their services again.
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Vanessa, things are brilliant in Canada, I think the following is an accurate reflection of the service I received.From start to finish I received excellent customer care, my expectations were far surpassed with Haybrook's professional friendly service with honest and caring staff members. Once agreeing a fair and realistic property price the ball was set in motion and within 2 weeks my property was off the market. Haybrook's vetting process of potential buyers is effective and as a result the sale of the property went smoothly and in a good time frame. I was kept up to date every step of the way by Vanessa. Based on my experience I would recommend Haybrook to all that are buying or selling in Sheffield.
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In my opinion the whole experience with Haybrook was first class. From day one when Lynsey came to value the property I found her to be polite, friendly and very professional. I also spoke to Lola who I found to be very friendly and helpful. Also last but not least Vanessa, who pulled out all the stops, was extremely professional, nothing was too much trouble kept me very well informed re the sale and fought my corner. If I was giving a score out of ten it would be definitely be a 10 in all aspects, I couldn't fault anything. I have also recommended you to a friend of mine. I had three estate agents to value the house and was so glad I opted to go for Haybrook as I found the other two a little pushy. Thanks again for an excellent service; in fact you took away all the stress associated with moving house, as the move went ahead without a hitch.
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Vanessa, we were initially debating whether to appoint Haybrook & another local agent to sell our house. The time and attention to detail that Adam invested were probably what persuaded us to go with Haybrook. Lynsey was excellent with the negotiations & advice on which offer to go with. Vanessa saw the job through to completion quickly and without any complications. The overall experience was very positive, I would thoroughly recommend Haybrook, as you have a great team working out of the Crookes office. The service that you delivered enabled us to move into a wonderful house and for that I think that we will always be grateful - Many thanks again.
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The haart Crookes branch handled the sale of my flat excellently. The team gave me a friendly and personal service and I was always kept well informed and updated throughout the whole process.
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I always wondered what estate agents did to command their money.... But I can honestly say after the work that the girls in the Crookes branch have done for us, they really do earn every penny.They have all been amazing at every step of our sale and kept us fully up to do with our new purchase, even though it wasn't through Haybrook and shouldn't really have been their job to.They have gone totally above and beyond their role and we cannot thank them enough
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We were incrediably happy with our recent experience with Haybrook in Crookes. It was very easy to arrange viewings of houses even at short notice and the staff were very friendly and enthusiastic.
We were given really helpful advice and were made to feel comfortable with the whole process. We were made to feel as though nothing was too much trouble.
We fell in love with a particular house and a few days later we had our offer accepted. We are now moving forward with the purchase and we are sure that everything will be fine as we are in good hands.
We would recommend Haybrook at Crookes to other prospective buyers -
A big thank you to the entire team of Haybrook for selling my house efficiently and quickly whilst keeping me informed and up to date at every turn. You turned a stressful time stress free experience so thank you again and keep up the good work!!
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Thank you for all your help with my recent house purchase. My calls were always returned swiftly and you also helped with other issues throughout the sales process ensuring that nothing held the move up and went above and beyond your role as an estate agent - I would not hesitate to use Haybrook again
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I wanted to take the opportunity to thank Haybrook for all of their help during our recent house sale. Everyone was so professional and kept us up to date at all times and can honestly say Haybrook are the best estate agency that I have dealt with
Receiving update telephone calls through out the transaction was informative and very helpful - Thank you -
I came across Haybrook when I part-exchanged my property with a developer, and the developer instructed Haybrook to market the property before I moved out.
Despite me not technically being Haybrooks client, the people at Haybrook continued to treat me as a valued customer. They answered my questions and queries quickly and efficiently, were always friendly and happy to help, and took an active interest in the property. I would recommend Haybrooks in Crookes, as they demonstrated exceptional customer service throughout -
Following a call to the Haybrook Crookes Nicola came out to see us. After an initial appraisal of the house she went through the Haybrook approach and detailed the different options available to us. Refreshingly at no point did we feel we were being sold to
Nicola's knowledge of the local market was obvious and was a key factor in choosing Haybrook. Nicola returned to measure up and take the photos. The photos were fantastic. They really highlighted the house's best features
Nicola was fastidious in ensuring she got the best possible images. An enduring image is of Nicola balancing on one leg to ensure the best angle for the photo! Lyndsey and the team at the office were great. They organised all our viewings and answered any questions and queries cheerfully and professionally. They even managed to arrange some viewings before the house went on the internet
The house went on the internet on Friday and three days later we had sold at the asking price! -
We found the team at Haybrooks very helpful, they were also very good at keeping in touch with us all of the time